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 Guarantee on purchase
 Every purchase on NewBabyLand is safe
 and aimed to your satisfaction.

First of all we assure you our engagement in providing the best service possible.
We aim to deserve our customers confidence, this is why we do whatever needs to be done to accommodate our customers. Establishing a lasting relationship is a priority to us.
All items sold on NewBabyLand are covered by the producer’s Italian original warranty. This is a 24 months warranty against manufacturing faults.

If for any reason you are not satisfied with your purchase you may exercise your right of withdrawal within 10 working days of receiving the goods.

Besides an excellent service you’ll find a guarantee of absolute price transparency. Prices shown in our online store are already inclusive of VAT and home delivery charges are clearly indicated by selecting your shipping to destination. Therefore what you see in the basket is exactly what you’ll pay at the end of your purchase.

Besides the online store we pride ourselves on having 2 traditional stores. Knowing very well all the troubles linked to both traditional sale and New Economy, we have a problem solving ability that no other store can reach and we may offer you all the possible warranties with regard to the customer care.
Finally, we remind you that at NewBabyLand your payment security is 100% guaranteed, all payments are processed in a highly secured system, so that nobody, neither NewBabyLand, is able to know your credit card details.